Contact Us
Last updated: June 27, 2026
We're here to help. Reach out for product support, billing questions, or anything else — we read every message.
1. Customer Support
For help with the product, your account, or technical issues, email us at support@finovela.com. We aim to respond within 1 business day.
2. Billing & Payments
Payments and billing for Finovela are handled by Paddle.com, our reseller and Merchant of Record. For invoices, receipts, refunds, or to manage your subscription, you can use the link in your Paddle receipt email, or contact us at billing@finovela.com.
3. Company Information
Finovela
Email: support@finovela.com
Website: finovela.com
Note: Replace the placeholders above with your registered legal entity name, business address, and tax/VAT ID before submitting to Paddle — these must match the entity on your Paddle account.